Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Wazamba (operated at wazamba-game-au.com) collects, uses, stores and shares your personal information. We take your privacy seriously, and we're committed to handling your data in line with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

By using our website, you agree to the practices described in this policy. If you don't agree, please stop using the site and contact us to request deletion of any data we hold about you.

1. Who We Are

Wazamba is an online gaming platform accessible to Australian players at wazamba-game-au.com. References to 'we', 'us' or 'our' throughout this policy refer to the operator of this website. If you have questions about who controls your data, contact us at the details provided at the end of this document.

2. What Information We Collect

We collect personal information when you register an account, make a deposit, contact support, or simply browse the site. The types of information we may collect include:

• Full name, date of birth and contact details (email address, phone number, residential address)
• Government-issued ID documents for identity verification purposes
• Payment information including bank account or card details (processed securely through third-party payment providers)
• Account activity data such as login history, game history, deposit and withdrawal records
• Device and technical data including IP address, browser type, operating system and cookies
• Communications you send us via email, live chat or support tickets

We don't collect sensitive information like racial or ethnic origin, political opinions or health information unless you voluntarily provide it and it's necessary for a specific purpose (for example, if you disclose a gambling-related health concern when requesting self-exclusion).

3. Why We Collect Your Information

We collect and use your personal information for the following reasons:

• To create and manage your player account
• To verify your identity and age in line with our legal obligations
• To process deposits, withdrawals and bonus claims
• To detect and prevent fraud, money laundering and problem gambling behaviour
• To comply with applicable laws and respond to requests from regulatory authorities
• To send you account-related notifications and, where you've opted in, promotional communications
• To improve our website and services based on how players use them

4. How We Store and Protect Your Data

Your data is stored on secure servers with industry-standard encryption. We use SSL technology across the site and apply strict access controls so only authorised staff can view your personal information. We keep your data for as long as your account is active and for a reasonable period afterwards to meet legal and regulatory requirements.

No system is completely foolproof, but we take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.

5. Sharing Your Information

We don't sell your personal information to third parties. We may share it in the following circumstances:

• With payment processors and banking partners to complete transactions
• With identity verification and fraud prevention services
• With our software and technology providers who help run the platform
• With regulatory or law enforcement authorities if required by law
• With a successor entity if the business is sold or restructured

Any third parties we share data with are required to handle it securely and only for the purposes we specify.

6. Overseas Disclosure

Some of our service providers are based outside Australia. Where we transfer your personal information overseas, we take reasonable steps to make sure the recipient handles it in a way that's consistent with the Australian Privacy Principles. By using our site, you acknowledge that your data may be processed in other countries.

7. Cookies

We use cookies and similar tracking technologies on our website. Please read our separate Cookie Policy for full details on what we use and how you can manage your preferences.

8. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to access the personal information we hold about you and to request corrections if it's inaccurate, out of date or incomplete. To make a request, contact us using the details below. We'll respond within a reasonable timeframe and at no charge in most cases.

You can also opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting support directly.

9. Complaints

If you believe we've handled your personal information in a way that breaches the Australian Privacy Principles, please contact us first so we can try to resolve the issue. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Contact Us

For any privacy-related questions, access requests or complaints, you can reach us at: [email protected]. We'll do our best to get back to you promptly.

Gambling should be fun. If it stops being fun, reach out to Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858. 18+ only.